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30.06.2017 by graintrack

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Estonia / Ukraine
+38 093 678 66 67
info@graintrack.com

FAQ

How billing is proceeded?

GrainTrack is a SaaS (Software as a Service). It means, that services are provided by subscription method. The Client is billed monthly, while the Vendor provides access to the Service, technical support, product development and consulting.

Key features of subscription:

No need to pay full large amount for License – it’s small partial payments every month
Client is not alone with the product – the Vendor consults, supports and maintain the product.
No need to have full-time technical employees to keep servers up-to-date – it all Vendor’s job
Always is a possibility to make a break is use, without any expenses.

What are the guarantees of our data security?

More about GrainTrack’s security here.

Briefly:

GrainTrack is a system with limited access for every company, where all user’s actions are logged.
All data is kept on our servers (or Client’s servers, conditionally), which are 24\7 up-time, and only GrainTrack Owners have access to them.
The data is backup-ed every day
Flexible distribution of User’s rights guarantees that you data will be accessible for only users, which have permission for it.
Our company IS NOT interested in client’s data trading: our business is providing our services, not data trading. In the other case – we would be out of market very soon.

How to start using Graintrack

1) Request 14-days free trial period

2) Use and test full version of the product during 14 days, with a support of our managers.

3) Consider pricing plan and get connected to GrainTrack within few days :)

Why GrainTrack is better than Excel

Before GrainTrack, the issue of organizing business processes of grain traders was solved by Excel. Many companies have long used bulky spreadsheets.

Now they have GrainTrack:

Preset business processes based on a real business needs and experience, using the best practices

Optimization of the team: a minimum of calls, meetings

.

Increased security: minimal risk of data leak, control of employees

Reduced risk of human factors: data validation and cross-checking in each step

Accessibility: the ability to enter and view data from any phone and tablet

.

A large number of users at the same time, the absence of data conflicts.

Differentiation of access for different groups of users

Easy and convenient tools for data entering save a lot of time for employees

Reporting: users do not have collect data from different files, to search for errors, and to take the time to organize and consolidation of information

How much time does it take to integrate GrainTrack

GrainTrack is an independent system, which you can use alongside with you current accountanting or ERP system.

This is convenient as for data check, as for dividing accounting and management.

Integration is made in few steps:

1) You fill out the Integration form, which will help us to customize the system for your company.
2) We fill GrainTrack with your custom data: crops, qualities, email and docs templates
3) We will show and educate how to use the program for each of your departments
4) You begin to enter your own information. You can easily import your database of counterparties Greyntrek or export data from our program into formats that can be read by the accounting software.
5) We are finalizing or change functionality, if it is necessary, to perfectly fit your needs.
6) After this step, the integration process is completed. Typically, the duration of all cycle takes from several days to several months, depending on the company size and complexity of the business processes.

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info@graintrack.com +38(093)678-66-67

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