CRM / ERP / CTRM
tailored solutions for grain trading professionals
Streamline your entire trading process — from initial contact to final settlement




CRM / ERP / CTRM
GrainTrack
A system designed to streamline the business processes for traders: managing counterparties, supply chains, logistics, invoices, and documents.
We'll provide you with a solution that's just right for your company, regardless of its size. Graintrack can serve as a front desk to replace Excel, a system for managing and automating traders' business processes, or a platform for building a comprehensive ERP solution for grain traders.
We offer rapidity and convenience while preserving the familiar ease of working with data, much like Excel, enhanced with robust security, centralization, and seamless integration with other systems.
Perfect for those who want to streamline their business processes, manage resources, finances, supply chains, and shipments, reduce routine tasks, and automate their business operations.
Designed for those seeking a customized solution for trading companies that includes risk management and supply chain oversight, comprehensive reporting, BI systems, and artificial intelligence.
Contracts completed in 2023
Contracted in 2023
Unique users per month
Requests processed per month
Services GrainTrack Integrates with
Strategic Management
For Management
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CASE #1. Stay informed about your company's situation
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CASE #2. Analyze operational financial results for each contract
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CASE #3. Streamline business process approvals
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CASE #4. Scale your business effectively
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CASE #5. Consolidate all company data securely in one place
Streamlining Routine
For Finance
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CASE #1. Streamlining invoicing processes
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CASE #2. Calculating projected and actual P&L for each transaction
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CASE #3. Managing receivables, payables, and overdue payments
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CASE #4. Monitoring cash flow, balance sheet, and financial performance
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CASE #5. Approving payments and planning finances
Contracts Under Control
For Execution
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CASE #1: Eliminating routine paperwork
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CASE #2: Planning shipments and managing logistics, registers, warehouses, containers, big bags, and vessels
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CASE #3: Receiving flexible notifications about deadlines and important events
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CASE #4: Exchanging data with counterparties
Trade-Centric Focus
For Traders
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CASE #1: Preliminary P&L calculation, approval, and business confirmation
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CASE #2: Understanding trading positions
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CASE #3: Organizing procurement through CRM
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CASE #4: Fixing and hedging
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CASE #5: Quality assessment tool
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CASE #6: Partner interaction via Telegram
Our Clients
Tools
Our best features
Data at Your Fingertips
Quick access to information in an intuitive format, with the option for collaboration, managed access controls, and safeguards against errors.
BI System and Customizable Reports
In addition to standard trading reports, you can easily customize your own tables, charts, and diagrams to suit your needs, all intuitively and effortlessly
Approval System
Approve contracts, invoices, or counterparties without delays – everyone gets notified via email or messenger, speeding up the process significantly
AI Documents Recognition
You upload a document into the messenger — our AI automatically extracts the data and feeds it into the system.
Execution and Inventory
Keep an eye on contract execution and manage everything based on the delivery terms. Plus, take advantage of full inventory accounting using the FIFO method
PNL
The system automatically calculates your profit for each contract and provides an overall financial summary for the selected period
Finance and Expenses
Automate invoicing, monitor all expenses, create payment plans, and keep track of debts and cash flow with ease
Documents in Two Clicks
Easily generate contracts, invoices, and other documents, storing them in a secure system – everything in place and under control
All Data in One Place
All your operational data, typically scattered across different files, is now securely stored in one reliable system with backup options
Real-Time Notifications
Stay on top of all important matters: notifications about delays, missing documents, or the need to approve a contract ensure you never miss a thing
Fixing, Hedging, and Derivatives
Easily track derivatives, hedge physical positions, and manage contracts with floating prices, with daily updates included
Accounting Integration
Forget about duplicating data – integration with your accounting system automates everything, seamlessly fitting our product into your ecosystem
Testimonials
Implementation Cases
Experience and Stories of Our Clients
All key data is now stored in a centralized database, allowing quick access to information, minimizing duplication or data loss, and improving control over financial operations.
Balkans BalkansFAQ
The inquiries we receive most frequently
Our system is flexible and works for clients from different countries. GrainTrack is used by companies of all sizes — from local businesses to international exporters. Our clients include Ukraine, Moldova, Canada, the United Arab Emirates, North African countries, and Switzerland.
Absolutely, our system features a highly flexible notification system that allows for sending confirmations and other important information via email or Telegram bots. Additionally, the system enables task creation and tracking, which also greatly enhances communication.
GrainTrack offers three types of Telegram bots for various communication purposes:
- Management Bot (referred to as "Notifications" in the system) is configured for system users. It is used to receive notifications, approvals, and screenshots. The support team sets up which notifications and approvals to send.
- Client Bot is designed for external parties (non-system users), such as suppliers that our clients work with.
- Manager Bot is developed to enable managers to create tickets and perform other actions without needing to log into the system.
Yes, GrainTrack supports a mobile version. You can access all system functionalities directly from your smartphone or tablet, allowing you to work quickly and conveniently from any location and on any device.
Additionally, through Telegram, you can perform key actions:
- Accept agreements — according to the main requirements of cooperation.
- Create requests (tickets): fixed (with a specified price) and open (without a price, but with bonuses and no delivery deadline).
- Declare transport vehicles (TVs) — create a request specifying the shipment volume.
- Unload transport vehicles — record the actual volume received for the declared TV.
- View contract balances — access information about contracts with suppliers.
- Reconcile data.
This way, GrainTrack provides full access to essential functions both through mobile web access and integration with Telegram.
Yes. GrainTrack integrates with other business solutions — accounting, CRM, and management systems. Currently, we have integrations with MarineTraffic, 1C, Microsoft Dynamics NAV, YouControl, VKURSI, Barchart, CBOT, Excel, Gmail, Outlook, Google Sheets, Telegram, SQL, and Power BI.
Our team supports the integration process and helps customize the system to fit your operations. If you need a service that’s not on the list, we can add it as well.
- Contact us to schedule a 30-minute demo to introduce you to our product.
- Based on your requirements, we finalize your plan and sign a contract.
- After signing the contract, we provide training, transfer all your data, and configure the system to your needs within 2-8 weeks.
- Start using GrainTrack to maximize your business potential, with our professional support!
GrainTrack is an independent system that can be used alongside your accounting software. It is ideal for double-checking data and separating accounting and tax records from management and actual records.
You can easily import your counterparty database or existing reports into GrainTrack, and export data from our program into formats compatible with your accounting software.
The integration process includes several stages:
- [15 minutes] Complete the Integration Questionnaire to help us customize the system for your company.
- [1 day] We draft an Implementation Plan and get your approval.
- [2 days] We populate GrainTrack with initial data: products, quality, email templates, and contracts.
- [5 days] We train each of your departments on how to use the system.
- [5 days] You start entering your own information into the system: adding counterparties, creating deals, and uploading vehicle registers. You can easily import your counterparty database or existing reports, and export data from our program into formats compatible with your accounting software.
- [As needed] We customize GrainTrack to meet your needs, then finalize the Implementation Plan.
The entire cycle usually takes from a few days to a few months, depending on the size of your company and the complexity of your business processes.
You pay a monthly subscription that includes access to the system, updates, support, and development.
We are always here to ensure a smooth experience with GrainTrack.
GrainTrack is designed to provide control, reduce risks, structure data, automate repetitive tasks, and eliminate human error. It is a management system for those who want to see the real picture of their business.
In essence, GrainTrack offers a range of benefits:
- Tailored business processes designed to meet your specific needs, integrating best practices.
- Streamlined team workflows, reducing the need for frequent calls, meetings, and misunderstandings.
- Enhanced security measures, minimizing the risk of data breaches and providing employee monitoring capabilities.
- Reduction of human error through data validation and checks at every stage of operation.
- Accessibility from any smartphone or tablet for convenient data input and viewing.
- Simultaneous multi-user functionality without the risk of data conflicts.
- Differentiated access levels for various user groups, ensuring data security.
- User-friendly and efficient data input tools, saving valuable time for employees.
- Increased workflow and reporting speed, eliminating the need to gather data from multiple files, search for errors, or spend time consolidating information.
Rest assured, we prioritize the security of your data and offer the following assurances:
- Confidentiality and Control
GrainTrack operates as a closed system, accessible solely to employees within your specific company. Our system implements a flexible user access control mechanism, guaranteeing that only designated individuals within your organization have access to specific data as needed. You can keep an eye on all system activity through the "Activity" report and detailed action logs. This way, you can see who accessed what and when, ensuring your data stays confidential. Access to the system for support or improvements is strictly controlled and always follows signed non-disclosure agreements (NDAs). - Isolated User Environments
Your data is kept secure by isolating user environments. Our team places a strong emphasis on controlling network access, which means your information is protected from unauthorized access. - Regular Encrypted Backups
GrainTrack automatically backs up your data every 8 hours, and we can do it more often if needed. These backups are encrypted and can be accessed up to 7 years back, ensuring that you can restore your system to a previous state if necessary. - Flexible Document Storage
You have options for where to store your documents, such as scanned contracts or receipts. You can keep them on our servers, on your own server, or choose a self-hosted solution. This flexibility gives you control over who can access these important files. - The ability to host the System on Your Own Server
All data is securely housed within protected data centers, residing on dedicated servers located in Europe/USA (or on your company's server, as per agreement), ensuring continuous operation 24/7. If you prefer, you can host the entire GrainTrack system and database on your own server. - NDA
We are prepared to sign any necessary non-disclosure agreements (NDAs) with our clients.
GrainTrack offers various levels of data protection and control, ensuring safe and reliable use of the system for grain trading businesses.
This is a question we frequently encounter during our product demonstrations.
GrainTrack is a large team of shareholders, C-level managers, and external advisors who have their own product development and have been evolving the product since 2015. This is our primary focus. We aim to build a system that will become the standard for trading. And we are here for the long haul.
What's New?
Blog, News, and Podcasts
Introducing GrainTrack’s New Derivatives Dashboard: Complete Risk Management at Your Fingertips
GrainTrack’s new derivatives dashboard brings together all critical derivatives risk management tools in one interface, giving you the visibility and
The Top 5 Mistakes We Saw During Grain Track Implementations in 2025 (and How to Avoid Them)
If there’s one thing we’ve learned this year, it’s that no two implementations go the same way. Every company we
Case Study: GrainTrack Implementation at Balkans LLC
Company Profile Balkans LLC is an agricultural company operating in Ukraine, focused on the cultivation of soybeans, sunflower, corn, and
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Graintrack project team is dedicated to growth, adaptability, and tailoring the product to meet the unique needs of their clients.
"EPICENTER K" Oleksandra Prymha, professor of financial and economic security of the Trading Department